It is very important to recruit right person into your livechat agents team. Get to…

It is very important to maintain the proper quality in your everyday chats. Today we…

In order to use the chat tool properly, you can not just install it on…

How to use additional information provided by your livechat tool? Thanks to them you can…

Don't leave your customer alone on your website. You should be human and empathic. Try…

Learn what you can do to make your livechat conversations more proactive. Most of proactive…

It is very important to generate as many livechat conversations as possible, because only when…

In this lesson we will show you the most important features of every livechat tool.…