Increase the number of sales conversations

Trained .BespokeChat agents will start a conversation with your website visitors, answer their questions and forward the contact straight to your sales department.

bespokechat dealerzy i deweloperzy

AUTOMOTIVE​

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of our chats end with a sales lead

leads with a phone number 92%
leads with an email 49%

REAL ESTATE

0 %

of our chats end with a sales lead

leads with a phone number 67%
leads with an email 97%

Don't keep the customer waiting

Every live chat conversation is a sales opportunity. Thanks to our expertise and a dedicated team of agents you will not miss a chance to convert your website visitor into a sales lead.

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80% of our chats are initiated through proactive chat invitations

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Our average time of first response is 19 seconds

*.BespokeChat data (2021)

Ilona
telefon

Use the potential of online communication channels

Live chat is a must-have for every modern business. Research shows that customers today prefer asking quick questions via company website or Messenger instead of using traditional e-mail or telephone. By being present in these online communication channels, you will increase the number of your sales opportunities.

Customize your communication
to the customer’s needs

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Stand out on the market with an innovative form of contact.

Don't worry about set-up, we'll do it for you!

We handle the chat implementation process from start to finish – technical installation, adjusting chat widget to match your brand colors, generating location – specific greetings for your customers – you can relax, we’ve got you covered. Don’t waste your time thinking about how to squeeze chat support into your employees’ already busy schedule, our team of agents will proactively engage with your website visitors even after your office hours.

We are available to your customers from 8:00 am to 11:00 pm, 7 days a week

You don’t have to worry about technical implementation and the availability of agents

Krzysiek
Paweł Mateusz

Reduce service costs and improve quality

Our agents handle up to four chats simultaneously while maintaining the highest quality of customer service. Because they are focused on only one task, their work is more effective and cheaper than the average employee who must perform multiple activities like answering phone calls or replying to emails.

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Outsource the chat service to a dedicated team of trained agents

Let your employees focus on their own work

Provide your sales with experienced chat support

Clients often ask repetitive questions that take up valuable time of your sales staff. We will train our live chat agents to answer these questions for you and to provide your sales team with hot leads ready to be converted into clients. Continuously expanding our knowledge of your products and services is our priority.
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we have completed over one million chats

over 96% of customers are satisfied with the service provided by our agents

*.BespokeChat data (2021)

zespół .BespokeChat

What we can do for you

livechat bespokechat

our chat agents will provide real-time support to your customers whenever they require assistance – up to 24h/7

we will chat to your customers on your website, Messenger, WhatsApp, Apple Business Chat, Instagram, Google Business Messages and via SMS

if necessary we can connect phone calls between the chatting customer and your representative

You will receive sales leads directly to your CRM system immediately after the chat has ended

grono trenerów bespokechat

Our team of trainers will take care of chat quality and update the knowledge base about your products and services

obsługa po angielsku

we will engage with your Customers in English and Polish

statystyki Google Analytics

You will have full integration of all chat related statistics with your Google Analytics

panel online

We give you access to a dedicated Online Panel with the history of all conversations, sales leads and other stats

We will tag chats with labels tailored to your specific needs

See the chat preview on your website!

Enter your domain address to check what the chat window will look like on your website:

Enter the address in the following format: https://www.yourdomain.com


COMPANIES THAT HAVE TRUSTED US:
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We can see the team’s high professionalism and commitment to ongoing conversations. External consultants are aware of the needs of potential customers of our company and quickly and effectively provide the necessary information. Besides, they provide us with many additional sales opportunities (…)

JOANNA GREISS-KUSZYNSKA
MANAGER OF BUSINESS DEVELOPMENT AND MARKETING DEPARTMENT OF TOYOTA NOWAKOWSKI
Hanna-Hylińska

Thanks to .BespokeChat daily availability, our potential customers get their chance to ask a question at almost any time of the day, 7 days a week. We value reliability, flexibility and efficient communication and in our partnership with .BespokeChat we get mutual understanding of our needs and expectations. We can recommend partnership with .BespokeChat to anyone who values optimization in customer relationship management.


HANNA HYLINSKA
PCG.pl

Get to know ways to increase development of Your business thanks to .BespokeChat!