It is important to develop a strong link with the customers to enhance your sales. The only way to develop those links is by providing the best quality services as well as customer support. Many companies only focus on providing the best services. While they don’t really have any concerns about their customer support team. Many customers can only be attained by the support team.…
LiveChat is an universal tool. Providing it on your website with experienced agents on the controls ensure high lead generating and great conversion. It’s used mostly for general customers service, which include answering their questions, redirect them to the sales office and generate leads. Although it may also have a different, more specific usage. Launching a campaign Most companies try to encourage potential customers to…
One of the tools that we can use to increase sale in online shop is Live Chat. But first of all we should decide which strategy would be better – reactive or proactive chat. Explanation both of strategies you will find down below. Reactive chat is very popular, but it did not really help to increase sale and engage customers to conversation. Of course, even…